Supervisors MANUAL

The School of Life coaching

1.    Supervisors Talk

2.    Supervisor’s Assistant Talk

3.    Foremen acting also as Coaches and Teachers: Team Talk

4.    Supervising Recruitment and Info Talk issues

5.    Supervising the Rating System procedures and outcomes

6.    Solving disciplinary issues

Daily Routines management

1.    The day before

2.    Opening up the Depot

3.    Ad Hoc & Immediate Response shifts scheduling procedures and rules

4.    Recruitment procedures

5.    Roll call procedures

6.    Teams deployment

7.    Operations Management of shifts

8.    Shift booking sessions for participants

9.    Shifts reporting back, getting rated and paid procedures

10. Compiling and submitting reports

Supervisor’s Batch management

1.    Batch collecting

2.    Batch report

3.    Bath submission

Ready Cash System management

1.    System service management

2.    System accounting procedures

Stock Control management

1.    Issue and return of equipment for teams

2.    Preparation of next day’s equipment for teams

3.    Equipment defects and missing items management

4.    Stock Control reports for the day

Depot Operational Readiness, Cleanliness and Depot Security management

1.    Preparing deployment area for the day

2.    Managing cleaning activities (inside the building, the site outside as well as adjacent streets)